MVT Policies | Acceptable Use

Moapa Valley Telephone Acceptable Use Policies (AUP)

Moapa Valley Telephone's Acceptable Use Policies (AUP) are created and enforced to protect our customers, as well as the Internet community, from illegal and irresponsible activities and behaviors.


General

Impersonation:
You may not impersonate, or influence someone to believe you are someone you are not in any way, through forged email, news posting header or other identifying information.

Unfriendly Internet activity:
You may not engage in activities that impair Moapa Valley Telephone's ability to deliver its services to its customers.

Privacy violations:
It is prohibited to gain access, or "hack", any computer system or customer account without consent of its owner. Successful and unsuccessful attempts to gain unauthorized access to any user account or computer system are considered privacy violations.

Indemnification:
By activating or using service, you agree to use service only for authorized, lawful purposes in accordance with this AUP and your Agreement. In addition to being subject to other remedies, liabilities and obligations under law or applicable agreements, you shall defend, indemnify, and hold Moapa Valley Telephone harmless from any claims, damages, losses, or expenses (including without limitation attorney's fees and legal costs) incurred in connection with all claims, suits, judgments and causes of action for damages arising from the breach by you or your users of any provision of this AUP. Moapa Valley Telephone shall not be liable to customers or third parties for any loss, costs, or damage to customer's personal computer of the contents thereof caused by or resulting from Moapa Valley Telephone's performance of Remote PC Support Services for customer, and customer shall indemnify and hold Moapa Valley Telephone harmless therefor.


Adverse Economic Impact

You may not share and/or re-sell Moapa Valley Telephone service without prior written permission.

Untimely account payment(s) of any and/or all amounts that are due may result in account cancellation or suspension.


Excessive bandwidth or disk utilization

Moapa Valley Telephone specifies bandwidth and disk utilization limits in its account descriptions. Exceeding these limits will incur additional surcharges. Bandwidth utilization is determined by the total number of bytes transferred from an account's Web and FTP space. Disk utilization is determined by the total number of bytes required to store an account's Web, FTP, and Mail data.

Moapa Valley Telephone servers automatically limit excess bandwidth utilization. If Moapa Valley Telephone determines an account is, or has, exceeded the disk utilization, the account owner will be notified by automated e-mail. If the excess use continues after notification, the account owner may be asked to upgrade the account's service agreement and/or modify the account activity causing the excess use.

If excessive disk space utilization is determined to adversely affect Moapa Valley Telephone's ability to provide service, immediate action will be taken. The account owner will be notified by email as soon as practicable.


Your Privacy

At times, computing system problems may arise. During these unlikely events, it may be necessary for Moapa Valley Telephone to examine system accounting logs and other records. Therefore, Moapa Valley Telephone reserves the right to access an account's mailbox and file space as needed to resolve system problems.

Moapa Valley Telephone will cooperate with the appropriate legal authorities while investigating illegal activity claims and/or matters. The claims and matters include, but are not limited to illegal transfer or use of copyrighted material and/or postings and electronic mail containing threats of violence, or other illegal activity.

Moapa Valley Telephone assumes no liability and makes no guarantee, either expressed or implied, for the security of any data on any server. Additionally, Moapa Valley Telephone also assumes no liability and makes no guarantee, either expressed or implied, for the security of any data on any of its servers including any "secure servers."

Moapa Valley Telephone expressly warns its customers that no computer system should be considered safe from intrusion. E-mail often passes through multiple computer systems. E-mail can not, and should not, be considered a secure means of communication unless encrypted, or coded. When encrypted, the information is only as secure as the encryption method.


E-mail

Unsolicited Commercial e-mail:
Moapa Valley Telephone prohibits the sending of unsolicited commercial e-mail (UCE), or "spam". Using any Moapa Valley Telephone service for advertising, promoting, sending, or receiving responses to unsolicited commercial e-mail(UCE) is prohibited.

Mail bombing:
Sending large volumes of unsolicited e-mail is prohibited.

Harassment:
It is strictly prohibited to continue delivering offending, threatening or harassing e-mail after being requested to stop. Extremely threatening or harassing e-mail may be reported to the appropriate authorities.


News

Newsgroup spamming:
You may post any single newsgroup article to no more than 15 newsgroups. This type of posting method is known as "cross-posting". Articles posted in more than 15 newsgroups may be deleted. These postings may also be subject to cancellation across the Internet.

"Off-topic" and/or inappropriate postings:
Usually, there is no restriction on content, except as defined by each newsgroup. Continued posting of "off-topic" articles (articles not relevant to the particular newsgroup) is prohibited. Please note that commercial advertisements are off-topic in the vast majority of newsgroups.


Internet Relay Chat (IRC)

The use of IRC bots is prohibited, as is the violation of any accepted policies on IRC servers. If Moapa Valley Telephone is banned from an IRC server as a result of your violations of our and/or their polices your account may be terminated.


Interpretation

These acceptable use policy statements (AUP's) provide a general understanding of Moapa Valley Telephone's policy regarding the use of Moapa Valley Telephone services. As with any set of rules, guidelines and policies, common sense and judgment are exercised while enforcing this policy system. With this in mind, flagrant and/or repeated Policy violations are viewed differently than minor infractions or actions that are unintentional and cause little, if any, harm.

Protecting our customers and our resources, providing quality service to our customers, conforming with existing laws, and preserving our reputation as a service provider are contributing factors regarding the decisions made on policy violations.

It is Moapa Valley Telephone's intention to allow Moapa Valley Telephone customers access to everything the Internet has to offer with minimal or no interference. Our belief in Free Speech is a firm commitment to our customers. However, there are certain activities considered inappropriate by the Internet community at large, and cannot be permitted under the guise of Free Speech.

Moapa Valley Telephone does not censor or pre-screen content from the Internet, or any newsgroups, accessed by its computer servers. It is Moapa Valley Telephone's corporate belief that it is the customer's choice as to what the individual should, or should not view or hear. We do advise our customers that tools, such as Cyber Patrol or Net Nanny are available to screen an account's access to Internet sites and/or newsgroups one considers offensive. It is the account owner's responsibility to make use of such tools if desired.

Moapa Valley Telephone reserves the right to monitor accounts for system utilization, system optimization and billing purposes.

Violation of any of the policies in this document may result in the immediate inactivation or termination of service.


Contact Us

If you have questions or comments regarding our acceptable use policy, please contact us at 702-397-2601 or customerservice@mvtel.com.